Your shoe size is not correct and you want to change size?

CHANGE:

Contact us at +39 3283961246 to start the procedure!
1. The item must not have been worn or altered
2. Send the photos of the top and bottom of the shoes to the number above to check the current condition of the item
3. The exchange takes place at the same time as the delivery, so you will have to deliver the exchange package to the courier at the same time as the new delivery.
We only ask that you pack the parcel in a box or plastic bag and close it with tape.
4. The package will be shipped based on availability at the time of the exchange order. Shipping will take place within 10 days maximum.
5. The exchange costs €14 for shipping, to be paid in cash to the courier or payable by card from the website.

Ps. In case you add a new pair of shoes to your order, the exchange will be free. For example: if you choose to order a pair of shoes costing €59, you will receive both the new pair and the exchange for only €59.

We hope that the service is always fast to satisfy the customer.
Strykers team. 

MADE:

To forward the return order
1) send a return request via Whatsapp accompanied by photos of the top and bottom of the shoes to check the condition of the item and make an initial assessment of the integrity of the item. If the item has been worn or altered in any way, it will not be possible to proceed with the return.
2) Items must be shipped to:
STRYKERS SRL
VIA UMBERTO I, 40 AVERSA (CE)
Once the shoes are back at the office, a second validation will be made on the status of the item sent, if it is eligible for reimbursement, this will be done through the payment method used. In the case of payment on delivery, a bank transfer will be made to your bank account of which we ask you to provide us with the IBAN.

We remain at your disposal for further information.
Kind regards, The Strykers Team